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ROSA

ROSA is the acronym for the ‘Registration of South Africans Abroad’, a software programme developed by the Department of International Relations and Cooperation to enable travelers to register on-line.

The information travelers register on ROSA allows the Department of International Relations and Cooperation to assist South African citizens in the event of an emergency. The registration is a free, voluntary service provided by Government (through the Department of International Relations and Cooperation). ROSA is only available to South African citizens who are traveling, living or working abroad.

 ROSA is initiative that is endorsed and supported by the Association of South African Travel Agents (ASATA).

 Why Should I Register?

 Vast numbers of our people who travel abroad every day do not encounter any difficulties. However, through our missions abroad, we have assisted a growing number of South Africans who have become victims of crime, accidents, illness, death, natural/man-made disasters, civil unrest, or whose family and/or next-of-kin needed to contact them in an emergency.

Registration through this website is NOT considered proof of South African citizenship. If you apply for any service from an Embassy, High Commission or Consulate General (mission) while abroad, you will be asked by staff to provide proof of South African citizenship, such as passport or bar coded ID book. 

By registering your trip on-line with ROSA you assist the Department of International Relations and Cooperation to locate you during an emergency, thus verifying your status and liaising with your next-of-kin. Information on ROSA is not continuously monitored and will only be accessed during a declare consular emergency.

Registration is voluntary and free of charge. We encourage you to consider registration as integral part of your travel planning and security.

How do I register? 

The ROSA software is an on-line registration process available on the website of the Department of International Relations and Cooperation. The address is: 

http://www.dfa.gov.za/consular/index.html

 Click on the button

and follow the easy steps.

 The ROSA software is unique as it allows for traveler to:

How can the Embassy or Consulate assist me while I am abroad?

 The Chief Directorate: Consular Services  in the Department of International Relations and Cooperation, in close collaboration with the Consular Sections of South African Representatives abroad, provides consular services to South African citizens who work, live and travel abroad. Consular Services operate 24 hours a day, 7 days a week. On weekends and after hours, assistance is rendered in co-cooperation with the Department’s Operations Room in Pretoria. The Operations Room supports our 121 Representatives in 105 countries affording services that cover the entire world. 

A details list of services is available at http://www.dfa.gov.za/consular/services.htm

How will my information be used?

ROSA will be utilized by Consular Officers at Head Office or at South African Mission abroad in the event of a disaster , emergency or other crisis as outlined above. 

Information on ROSA is only accessed by the Department during a declared consular emergency. Only authorized officers of the Department of International Relations and Cooperation will have access to the information which will solely be used in the event of an emergency. This will enable the Department to e.g. react by contacting the next-of-kin to verify the status of the South Africans traveling abroad that might have been affected by the emergency.

Registration and Privacy

The Department of International Relations and Cooperation is committed to ensuring that any personal information received through the ROSA on-line registration process is safeguarded against unauthorized disclosure.

The Department will not disclose the information you provide through the registration application to any third parties (this includes family  members) unless you have first given written authorization to do so. In the even that family members make enquiries about your whereabouts, such requests will be forwarded to you. Y you may choose to inform the mission of your decision to respond or not.

The internet site uses secure encryption to safeguard your privacy and therefore any unauthorized interception by third parties of the information you send via the internet is unlikely. The Department does not accept responsibility for any such interception.

Important Notification

The responsibility remains with the individual traveler to: